Tyrrell and Company Reviews

Based on 748 reviews and 748 ratings our customers rate us 9.6/10.

  1. I am disappointed with the service you provide as I was expecting more guidance on how to maximise the use of tax benefits and reduce the overall tax liability for the business. The service you provide seems to be limited to book keeping which I can get done elsewhere for a lot less money. – How would you describe our performance overall?

    • 4/10 – How satisfied were you with the service we provided?
    • 6/10 – How easy were we to deal with?

    10 Jan 19 Add public reply

    • Person’s avatar

      Thank you for your recent feedback.

      We have a duty of care to ensure that our clients are compliant and that their tax affairs are dealt with to the highest possible standard. It has always been Tyrrell and Company’s stance that we do not want our clients to feel that they are paying more tax than they are legally required to.

      We provide tax advice that does not involve any form of tax avoidance that may be challenged by HMRC or which may be construed as tax evasion, which we strongly condemn. We will always explain to clients who put forward scenarios, that they simply do not work (and why they don’t) if they fall into any of the above categories.

      There has been a raft of ‘anti-avoidance’ legislation and a clampdown on tax avoidance over the past few years targeting owner managed businesses (and this will continue.) This can be frustrating for clients as well as their advisors, when it comes to providing proactive tax planning.

      Our apologies if you feel that we have not met your requirements. You will also appreciate that a bookkeeper may not necessarily have the expertise to ensure that a company is being kept compliant and should HMRC decide to raise a TAX enquiry, the tools and knowledge that are needed to guide a business through the ‘choppy waters’ that inevitably lay ahead.

      Regards
      Craig

      Richard Suswain –

  2. Perfect - easy and straight forward – How would you describe our performance overall?

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    09 Jan 19 Add public reply

  3. Recent blips in your service. The delay in dealing with my tax return came as a surprise. I think it would have courteous to tell me (and I guess Others) before I enquired about no communication from you. The tax return you prepared for me was not entirely accurate. I await some feedback on the letter I wrote concerning this matter. My affairs are straightforward and it is disappointing to experience flaws in your service. – How would you describe our performance overall?

    • 6/10 – How satisfied were you with the service we provided?
    • 7/10 – How easy were we to deal with?

    07 Jan 19 Add public reply

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    05 Jan 19 Add public reply

  4. The same for some 20 years great – How would you describe our performance overall?

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    29 Dec 18 Add public reply

  5. Couldnt do it without you – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    28 Dec 18 Add public reply

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    27 Dec 18 Add public reply

  6. Very efficient and professional – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    27 Dec 18 Add public reply

  7. Prompt as usual – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    26 Dec 18 Add public reply

  8. good – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    21 Dec 18 Add public reply

  9. Everything gets done. – How would you describe our performance overall?

    • 7/10 – How satisfied were you with the service we provided?
    • 5/10 – How easy were we to deal with?

    21 Dec 18 Add public reply

  10. Strong – How would you describe our performance overall?

    • 8/10 – How satisfied were you with the service we provided?
    • 8/10 – How easy were we to deal with?

    20 Dec 18 Add public reply

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    18 Dec 18 Add public reply

  11. Great company, really nice people that are always ready and willing to help – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    17 Dec 18 Add public reply

  12. Your formants is excellent you do what You say you will do You cannot get better than that – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    14 Dec 18 Add public reply

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    14 Dec 18 Add public reply

  13. As always, Tyrells continue to provide me with excellent information and customer service. Thank you. – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    13 Dec 18 Add public reply

  14. Any question I ask is always answered and have always ben happy. Thank you – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    11 Dec 18 Add public reply

  15. Excellent. – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    10 Dec 18 Add public reply

  16. Brilliant Service. – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    04 Dec 18 Add public reply

  17. Very high standard – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    30 Nov 18 Add public reply

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    27 Nov 18 Add public reply

  18. Fantastic service as always – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    22 Nov 18 Add public reply

  19. excellent service. – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    20 Nov 18 Add public reply

  20. Always on the ball and great to have a firm focussed on your success and how you can achieve it – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    08 Nov 18 Add public reply

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    08 Nov 18 Add public reply

  21. Very Good – How would you describe our performance overall?

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    04 Nov 18 Add public reply

  22. Fast, effective and professional – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    01 Nov 18 Add public reply

  23. Excellent – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    25 Oct 18 Add public reply

  24. Friendly, knowledgeable, helpful and professional - an excellent performance in all aspects. – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    17 Oct 18 Add public reply

  25. GOOD – How would you describe our performance overall?

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    17 Oct 18 Add public reply

  26. Your service is excellent thank you – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    16 Oct 18 Add public reply

  27. Very good at getting things done – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    08 Oct 18 Add public reply

  28. I have always found Darren Purcell superb. – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    07 Oct 18 Add public reply

  29. Brilliant – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    04 Oct 18 Add public reply

  30. Professional and friendly – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    03 Oct 18 Add public reply

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    02 Oct 18 Add public reply

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    26 Sep 18 Add public reply

  31. Really pleased to have found Tyrell & Co. Darren has been so helpful. Thank you – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    21 Sep 18 Add public reply

  32. Reall helpful and reliable – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    20 Sep 18 Add public reply

  33. Great service for preparation of our tax returns which saves me hours of head scratching work! Easy to understand advice. – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    18 Sep 18 Add public reply

  34. Very satisfactory – How would you describe our performance overall?

    • 8/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    13 Sep 18 Add public reply

  35. excellent, friendly, approachable and prompt – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    06 Sep 18 Add public reply

  36. My life is made easy as I know you will take care of my books,and I really don't have to worry x – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    04 Sep 18 Add public reply

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    14 Aug 18 Add public reply

  37. Brilliant , thank you – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    08 Aug 18 Add public reply

  38. Very good – How would you describe our performance overall?

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    04 Aug 18 Add public reply

  39. excellent,only 9/10 because you will get ahead of yourselves with 10/10. thanks for all your help and support over the years.Best regards Barry. – How would you describe our performance overall?

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    03 Aug 18 Add public reply

  40. Very satisfactory and good to deal with – How would you describe our performance overall?

    • 10/10 – How satisfied were you with the service we provided?
    • 10/10 – How easy were we to deal with?

    03 Aug 18 Add public reply

  41. Good and timely responses and helpful explanatory emails when questions asked. Cannot really rate value for money question as have not approached other companies for quotes. – How would you describe our performance overall?

    • 9/10 – How satisfied were you with the service we provided?
    • 9/10 – How easy were we to deal with?

    03 Aug 18 Add public reply

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