Very helpful and informative first meeting with Scarlett and Darren. Thank you – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Great service as always – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

my years with the company says it all. – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Efficient, thorough, friendly - overall faultless! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Good – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Very good – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

proffessinal , reasuring , friendly – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Couldn't ask for a better service – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I have always received excellent service. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Very satisfied with the service – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

I have been using the services of Craig Tyrrell and Tyrrell Accountants for 29 years and it has always been friendly, professional and approachable. I wouldn't go anywhere else. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

First class completion of our two tax returns. Darren was friendly, efficient and in previous years explained how to send him our schedule of income which makes it so much easier. We got a quick response with our completed tax returns and the schedules were clearly set out. Your company is excellent! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I have recently started dealing with Liam, unfortunately in the context of closing the company. He provided very comprehensive and sensible advice in a very timely manner. Where appropriate he also took the trouble to phone which was far more helpful than a lenghtly exchange of emails. In the process he also identified opportunities for clawing back thousands of pounds worth of corporation tax. Fabulous effort particularly given I was closing the company! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

exemplary – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

exemplary perfect service all the time – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Responsive and efficient – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I have been with this company for 20years, do I need to say anymore? – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

very good – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Aside from one recent episode with Alison, overall excellent – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 5/10 – How satisfied were you with the service we provided?
• 6/10 – How easy were we to deal with?

Pleasing – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Wry helpful and efficient – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Knowledgeable, approachable, prompt response and excellent value – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Great / helpful – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Liam is brilliant, he always replies to me within two days with fantastic guidances. He is very supportive. Mark is prefect helping us on payroll. – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Darren kept me calm, very easy to talk to. Chris on reception… always welcoming. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I have used Tyrrells as my business accountant for many years. They have always provided a personal and efficient service; always going beyond to advise and help. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

This is my 14th year and Tyrrells have been with me every step of the way- very grateful – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I would over all my experience has been excellent – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent service – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Never a problem. Darren has looked after me for over 20 years. Now retiring, I am grateful for his help over the years. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good,Quick and reliable service. Highly recommend – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Overall performance average at best Alison leaving was not communicated to me at all and I found out on social media which is not very good. Have an issue with HMRC which has not been dealt with by you as yet and has been ongoing since December. Feels like it keeps being pushed to another day. Still awaiting VAT return to be completed and now half way through the following month. This is usually done within a week or so. It basically doesn't feel like I am a priority client at present and that I have to complain to get things done – How would you describe our performance overall?

• 5/10 – How satisfied were you with the service we provided?
• 4/10 – How easy were we to deal with?