Tyrrell Accountants reviews and feedback - independently hosted by CustomerSure

Considering it’s Covid 19 I think you handles things very well and give us the notice needed quickly how to deal with our returns. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Justin Spring – 18.06.2020 – Add public reply

efficient – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Adam Yates – 10/06/2020 – Add public reply

Efficient, professional and easy to work with. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Steve Geoghan – 10/06/2020 – Add public reply

Outstanding - issues always resolved, advice always good – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

David Sheldon – 09/06/2020 – Add public reply

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Eddie Wright – 08/06/2020 – Add public reply

I understand that a lot of individuals are working from home at this time but the threat from Covid is substantially lessened and the majority of businesses are able to utilise their staff more efficiently and respond with creativity to their customers. I think that Tyrell and Co could have been more responsive to the information coming from the government in order to advise their customers. When I called in (last week) I had to call a second time to remind the office that I was waiting for a call back. I had waited until the Covid pandemic was considered to be less of a threat to staff and appreciate that staff have been very busy. – How would you describe our performance overall?

6/10 – How satisfied were you with the service we provided?
7/10 – How easy were we to deal with?

GP – 08/06/2020 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Andrew Guppy – 08/06/2020 – Add public reply

Really pleased with aspects of service, I have also forwarded this to Carlos to se if he wants to say anything. Many thanks from Janet Salih – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Yeter Kahraman – 08/06/2020 – Add public reply

8/10 – How satisfied were you with the service we provided?
8/10 – How easy were we to deal with?

Michael Brindley – 08/06/2020 – Add public reply

As ever , a great source of user friendly pragmatic advice – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Michael Lacey – 05/06/2020 – Add public reply

very pleased – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Cath Schofield – 05/06/2020 – Add public reply

Great to have feed back within a few hours of a email query!!! Great Team – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

James Skillen – 04/06/2020 – Add public reply

Very good on the task, but challenging on the communication (e.g. emails not answered for a few days). – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Anon – 03/06/2020 – Add public reply

Fantastic – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Robert day – 02/06/2020 – Add public reply

It's nice to feel at home with your accountant! I'm impressed with the level of interest, understanding and personality injected into the working relationship. It is a very rare thing indeed, but makes all the difference. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Ellie Crowe – 31/05/2020 – Add public reply

Most of your staff were very helpful and professional but I struggled to get answers to specific questions and didn't feel supported hence why we left. I even offered to move another company to you but that wasn't followed up on so I gave up. – How would you describe our performance overall?

6/10 – How satisfied were you with the service we provided?
3/10 – How easy were we to deal with?

Fiona Martin – 27/05/2020 – Add public reply

Brilliant service . Very helpful – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Gaye Stearn – 19/05/2020 – Add public reply

Good – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Hayden Taylor – 14/05/2020 – Add public reply

Excellent, very friendly, helpful and efficient... – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Rebecca Lee – 12/05/2020 – Add public reply

Always had a great service. I have been with your company for 17-18 years now. – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Paul O'Reilly – 11/05/2020 – Add public reply

Really helpful! – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Sean Holbrook – 11/05/2020 – Add public reply

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Juliette Atkinson – 11/05/2020 – Add public reply

Easy to deal with online tax returns sorted with no bother . – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Clifton Sanderson – 08/05/2020 – Add public reply

9/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Andy Kerins – 08/05/2020 – Add public reply

Always spot on. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Andrew Coldron – 08/05/2020 – Add public reply

Xero knowledgeably support is excellent. .100% Financial guidance 80% Accounts 70% – How would you describe our performance overall?

7/10 – How satisfied were you with the service we provided?
8/10 – How easy were we to deal with?

Richard Calne – 08/05/2020 – Add public reply

Great - a pleasure to deal with – How would you describe our performance overall?

8/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Jonathan Fox – 08/05/2020 – Add public reply

Cant fault it in anyway absolutely brilliant – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Michael Kimber – 06/05/2020 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

James Stearn – 05/05/2020 – Add public reply

As every year my experience is very easy and stress free. Any queries are answered promptly, all communication is fast and easy and generally seem to be very good people – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Mzwandile Mkwananzi – 05/05/2020 – Add public reply

Brilliant – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Jason Stearn – 05/05/2020 – Add public reply

Very helpful – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Sam Ellis – 05/05/2020 – Add public reply

Very informative and friendly – How would you describe our performance overall?

8/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Lucy Weedon – 04/05/2020 – Add public reply

First class service. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Jim Askew – 01/05/2020 – Add public reply

Good – How would you describe our performance overall?

8/10 – How satisfied were you with the service we provided?
8/10 – How easy were we to deal with?

Roger Nell – 28/04/2020 – Add public reply

Pleasure working with your guys – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Meg Sandford – 20/04/2020 – Add public reply

Great. Don’t get to see the guys as much as I used to but I know they’re always there if I need them and only a call away. – How would you describe our performance overall?