Not as good as previously. Slow to do the regular work. Mark Baldwin is brilliant at payroll, and some of the help with Xero re vat has been outstanding. Richard Kitchener is always a pleasure to deal with. However bad communication about company accounts and taking more than six months to prepare them is unacceptable. Especially when they appear rushed and incorrect . – How would you describe our performance overall?

• 7/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?