Responses to recent queries have been slow and not addressed the specific query raised. The final response did not properly address our specific question and was a generic/formulaic answer inappropriate to our needs which we read as a lack of interest. – How would you describe our performance overall?
- 5/10 – How satisfied were you with the service we provided?
- 5/10 – How easy were we to deal with?
Pedwall Consultancy – 09 Jul 19 – Add public reply