• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent, friendly, approachable accountants. Most people moan about their accountants. I would happily go for a pint with my accountants. – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Darren Purcell was fast, efficient and friendly - as always. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Professional, courteous and friendly – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 7/10 – How satisfied were you with the service we provided?
• 7/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Alison ROCKS !! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I am extremely happy with the service you provide – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Great as always – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Very good – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Darren is first class – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good . – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Tyrrell and Company have been instrumental in our Business since the MBO, Craig specifically helpful to say the least. Managing all our Compliance – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Have been very happy to use Tyrrell and Co since the very beginning. Always professional, but friendly and approachable too. Service has always been excellent. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good thus far. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Quick, easy and helpful. You take the stress of accounts off my shoulders leaving me to run my business. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent pragmatic advice with no wishy washy nonsense. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I have always been 100% happy with the service I always recieve from your company, that is why I have stuck with you guys for a long time ,kind regards Mandy 🙂 – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Well, firstly neither Andrew or myself had a statement enclosed so I phoned Darren and he sent a copy. Then when Andrew came to sign his tax form we found that he had a copy of my tax form and not his own. So phoned again and Darren was on holiday so I can't remember the chaps name he sent Andrew a copy. Which over the weekend he will sign and return. In the meantime Clyde has returned the other signed tax forms and payments have been made. Andrew will make his payment this weekend. Have just heard he has paid his statement today. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

All about the person. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

First class high speed production of our two tax returns, that would have taken me at least 3 weeks to prepare! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Responses to recent queries have been slow and not addressed the specific query raised. The final response did not properly address our specific question and was a generic/formulaic answer inappropriate to our needs which we read as a lack of interest. – How would you describe our performance overall?

• 5/10 – How satisfied were you with the service we provided?
• 5/10 – How easy were we to deal with?

Outstanding!! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Fabulous – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 8/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Errors quickly amended. – How would you describe our performance overall?

• 7/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

On the whole it was fine but the response times on questions has got much longer. There also seems to be a lack of proactive advice. For example I had to ask about putting money into my pension, I also gave myself and Liz a pay rise to ensure going into the next tax year we are getting best possible savings. – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

First rate. A real pleasure to deal with. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good and you provided a solution to my problem – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

very professional – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

You are always there when needed and always come up with an answer that solves all the problems arisen. A BIG thank you for all your help. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?