Les commentaires et feedback de Tyrrell Accountants sont hosté indépendamenet par CustomerSure

Top class job done as always. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Shaun Taylor – 28/01/2019 – Add public reply

10 😊 – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Bill Tickner – 28/01/2019 – Add public reply

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Grzegorz Kowalski – 27/01/2019 – Add public reply

v good – How would you describe our performance overall?

8/10 – How satisfied were you with the service we provided?
8/10 – How easy were we to deal with?

David Smith – 26/01/2019 – Add public reply

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

John Scott – 26/01/2019 – Add public reply

Always easy for my mum to sort things out with you – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Kevin Howarth – 26/01/2019 – Add public reply

Very good. The man on reception is very welcoming. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

David Moore – 25/01/2019 – Add public reply

Completely satisfactory would highly recommend them to others with small business – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Margaret Howchin – 22/01/2019 – Add public reply

Very professional and helped with any queries I had. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Charley Arnold – 22/01/2019 – Add public reply

Always polite, friendly, professional and efficient. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Natalie White – 22/01/2019 – Add public reply

You’re great! – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Debbie Spooner – 21/01/2019 – Add public reply

been with you for many years. always had fantastic service, and a great relationship with all. keep doing what your doing. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

John Bottomley – 20/01/2019 – Add public reply

Very good, fast and efficient – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Louise Chambury – 20/01/2019 – Add public reply

Professional and reliable. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Howard Elsey – 16/01/2019 – Add public reply

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Gregory Smith – 15/01/2019 – Add public reply

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Stephen Hunt – 14/01/2019 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Charlie Andre-Barrett – 14/01/2019 – Add public reply

Always someone available to answer my queries and give me important advice. Excellent service as always! – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Tina – 14/01/2019 – Add public reply

I’ve been a client for 17 years and the service from Darren and everyone I’ve dealt with has always been first class. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Kevin Gent – 14/01/2019 – Add public reply

I don't need to communicate with Tyrrells much but when I do they are always quick to reply, approachable. and friendly. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Fleur Henley-Pryer – 10/01/2019 – Add public reply

I am disappointed with the service you provide as I was expecting more guidance on how to maximise the use of tax benefits and reduce the overall tax liability for the business. The service you provide seems to be limited to book keeping which I can get done elsewhere for a lot less money. – How would you describe our performance overall?

4/10 – How satisfied were you with the service we provided?
6/10 – How easy were we to deal with?

Paul O'leary – 10/01/2019 – Add public reply

Thank you for your recent feedback.

We have a duty of care to ensure that our clients are compliant and that their tax affairs are dealt with to the highest possible standard. It has always been Tyrrell and Company’s stance that we do not want our clients to feel that they are paying more tax than they are legally required to.

We provide tax advice that does not involve any form of tax avoidance that may be challenged by HMRC or which may be construed as tax evasion, which we strongly condemn. We will always explain to clients who put forward scenarios, that they simply do not work (and why they don’t) if they fall into any of the above categories.

There has been a raft of ‘anti-avoidance’ legislation and a clampdown on tax avoidance over the past few years targeting owner managed businesses (and this will continue.) This can be frustrating for clients as well as their advisors, when it comes to providing proactive tax planning.

Our apologies if you feel that we have not met your requirements. You will also appreciate that a bookkeeper may not necessarily have the expertise to ensure that a company is being kept compliant and should HMRC decide to raise a TAX enquiry, the tools and knowledge that are needed to guide a business through the ‘choppy waters’ that inevitably lay ahead.

Regards
Craig

Richard Suswain – 17/01/2019

Perfect - easy and straight forward – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Julie Sheldon – 09/01/2019 – Add public reply

Recent blips in your service. The delay in dealing with my tax return came as a surprise. I think it would have courteous to tell me (and I guess Others) before I enquired about no communication from you. The tax return you prepared for me was not entirely accurate. I await some feedback on the letter I wrote concerning this matter. My affairs are straightforward and it is disappointing to experience flaws in your service. – How would you describe our performance overall?

6/10 – How satisfied were you with the service we provided?
7/10 – How easy were we to deal with?

Peter Tingley – 07/01/2019 – Add public reply

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Roger Petch – 05/01/2019 – Add public reply

The same for some 20 years great – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Anthony – 29/12/2018 – Add public reply

Couldnt do it without you – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Lucy Driver – 28/12/2018 – Add public reply

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Andrew Cunningham – 27/12/2018 – Add public reply

Very efficient and professional – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Lapyue Wong – 27/12/2018 – Add public reply

Prompt as usual – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Graham Hales – 26/12/2018 – Add public reply

good – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

mark fox – 21/12/2018 – Add public reply

Everything gets done. – How would you describe our performance overall?

7/10 – How satisfied were you with the service we provided?
5/10 – How easy were we to deal with?

Tim Griggs – 21/12/2018 – Add public reply

Strong – How would you describe our performance overall?

8/10 – How satisfied were you with the service we provided?
8/10 – How easy were we to deal with?

Simon George – 20/12/2018 – Add public reply

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Ashley Curry – 18/12/2018 – Add public reply

Great company, really nice people that are always ready and willing to help – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

V Stanciu – 17/12/2018 – Add public reply

Your formants is excellent you do what You say you will do You cannot get better than that – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Sam shoesmith – 14/12/2018 – Add public reply

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Himansu Patel – 14/12/2018 – Add public reply

As always, Tyrells continue to provide me with excellent information and customer service. Thank you. – How would you describe our performance overall?