Les commentaires et feedback de Tyrrell Accountants sont hosté indépendamenet par CustomerSure

I am disappointed with the service you provide as I was expecting more guidance on how to maximise the use of tax benefits and reduce the overall tax liability for the business. The service you provide seems to be limited to book keeping which I can get done elsewhere for a lot less money. – How would you describe our performance overall?

4/10 – How satisfied were you with the service we provided?
6/10 – How easy were we to deal with?

Paul O'leary – 10/01/2019

Thank you for your recent feedback.

We have a duty of care to ensure that our clients are compliant and that their tax affairs are dealt with to the highest possible standard. It has always been Tyrrell and Company’s stance that we do not want our clients to feel that they are paying more tax than they are legally required to.

We provide tax advice that does not involve any form of tax avoidance that may be challenged by HMRC or which may be construed as tax evasion, which we strongly condemn. We will always explain to clients who put forward scenarios, that they simply do not work (and why they don’t) if they fall into any of the above categories.

There has been a raft of ‘anti-avoidance’ legislation and a clampdown on tax avoidance over the past few years targeting owner managed businesses (and this will continue.) This can be frustrating for clients as well as their advisors, when it comes to providing proactive tax planning.

Our apologies if you feel that we have not met your requirements. You will also appreciate that a bookkeeper may not necessarily have the expertise to ensure that a company is being kept compliant and should HMRC decide to raise a TAX enquiry, the tools and knowledge that are needed to guide a business through the ‘choppy waters’ that inevitably lay ahead.

Regards
Craig

Richard Suswain – 17/01/2019

Perfect - easy and straight forward – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Julie Sheldon – 09/01/2019

Recent blips in your service. The delay in dealing with my tax return came as a surprise. I think it would have courteous to tell me (and I guess Others) before I enquired about no communication from you. The tax return you prepared for me was not entirely accurate. I await some feedback on the letter I wrote concerning this matter. My affairs are straightforward and it is disappointing to experience flaws in your service. – How would you describe our performance overall?

6/10 – How satisfied were you with the service we provided?
7/10 – How easy were we to deal with?

Peter Tingley – 07/01/2019

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Roger Petch – 05/01/2019

The same for some 20 years great – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Anthony – 29/12/2018

Couldnt do it without you – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Lucy Driver – 28/12/2018

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Andrew Cunningham – 27/12/2018

Very efficient and professional – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Lapyue Wong – 27/12/2018

Prompt as usual – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Graham Hales – 26/12/2018

good – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

mark fox – 21/12/2018

Everything gets done. – How would you describe our performance overall?

7/10 – How satisfied were you with the service we provided?
5/10 – How easy were we to deal with?

Tim Griggs – 21/12/2018

Strong – How would you describe our performance overall?

8/10 – How satisfied were you with the service we provided?
8/10 – How easy were we to deal with?

Simon George – 20/12/2018

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Ashley Curry – 18/12/2018

Great company, really nice people that are always ready and willing to help – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

V Stanciu – 17/12/2018

Your formants is excellent you do what You say you will do You cannot get better than that – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Sam shoesmith – 14/12/2018

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Himansu Patel – 14/12/2018

As always, Tyrells continue to provide me with excellent information and customer service. Thank you. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Sarah Jane Peck – 13/12/2018

Any question I ask is always answered and have always ben happy. Thank you – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Yeter Kahraman – 11/12/2018

Excellent. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Eddie Wright – 10/12/2018

Brilliant Service. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Sam Carter – 04/12/2018

Very high standard – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Derek Harvey – 30/11/2018

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Edward Carolan – 27/11/2018

Fantastic service as always – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Samantha Welch – 22/11/2018

excellent service. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Rosalind Rowlinson – 20/11/2018

Always on the ball and great to have a firm focussed on your success and how you can achieve it – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Lee Petrucci – 08/11/2018

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

ANTHONY PARKINSON – 08/11/2018

Very Good – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Paul Marriott – 04/11/2018

Fast, effective and professional – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Martin Flitton – 01/11/2018

Excellent – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Vince Garner – 25/10/2018

Friendly, knowledgeable, helpful and professional - an excellent performance in all aspects. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

John, Cambridgeshire – 17/10/2018

GOOD – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Basil Pilsworth – 17/10/2018

Your service is excellent thank you – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Yvette Taylor – 16/10/2018

Very good at getting things done – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Joe Turner – 08/10/2018

I have always found Darren Purcell superb. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Neil Kerr – 07/10/2018

Brilliant – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Ron Turpie – 04/10/2018

Professional and friendly – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Lorraine Fernandez – 03/10/2018

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Jackie Boone – 02/10/2018

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Michael Kennett – 26/09/2018

Really pleased to have found Tyrell & Co. Darren has been so helpful. Thank you – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Caroline Howard – 21/09/2018

Reall helpful and reliable – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Anna Obolensky-Hudson – 20/09/2018

Great service for preparation of our tax returns which saves me hours of head scratching work! Easy to understand advice. – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

John Scott – 18/09/2018

Very satisfactory – How would you describe our performance overall?

8/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Keith Loveday – 13/09/2018

excellent, friendly, approachable and prompt – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Yvonne Barlow – 06/09/2018

My life is made easy as I know you will take care of my books,and I really don't have to worry x – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Mandy Corcoran – 04/09/2018

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Hannah Miller – 14/08/2018

Brilliant , thank you – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Sheona – 08/08/2018

Very good – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Nino Russo – 04/08/2018

excellent,only 9/10 because you will get ahead of yourselves with 10/10. thanks for all your help and support over the years.Best regards Barry. – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Barry Kettlewell – 03/08/2018

Very satisfactory and good to deal with – How would you describe our performance overall?

10/10 – How satisfied were you with the service we provided?
10/10 – How easy were we to deal with?

Robert Ingram – 03/08/2018

Good and timely responses and helpful explanatory emails when questions asked. Cannot really rate value for money question as have not approached other companies for quotes. – How would you describe our performance overall?

9/10 – How satisfied were you with the service we provided?
9/10 – How easy were we to deal with?

Malcolm Page – 03/08/2018

Tyrrell Accountants Reviews

Based on 1448 reviews and 1448 ratings our customers rate us 9.6/10.

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