Early days, but okay so far. We appreciate your pragmatic approach to helping us make a transition in systems and also in accountants. – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Very professional company. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Hood – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Darren is marvellous and responds immediately to any questions or concerns that I may have, however busy he may be. Christopher on reception is amazing in his friendliness and helpfulness. If he is able to do anything to lighten the loan of the accountancy staff then he will do. ie. looking for documentation, answering admin questions etc. He responds to the reception telephone without one having to wait. The premises are pleasant and I am offered tea and coffee and humbugs in the meeting rooms! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good . Everyone very helpful definitely feel you all look after my interests. A personal approach when I go into the office everybody warmly welcoems me too. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I have experienced excellent service throughout from a very friendly, helpful and professional team. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Great – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Great – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Professional and personal – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

great – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very professional, very informative, very friendly. Nothing is too much trouble but then I am biased as Craig is a personal friend of mine! Saying that I have had a very good experience dealing with everyone at Tyrrells. Thank you – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I find you are easy to contact, respond quickly to my needs and deal promptly with queries. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Always a quick turn around on my accounts. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent service as always - thank you – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

The team are friendly and reliable. I know I'm in good hands. – How would you describe our performance overall?

• 7/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Great, never have any problems at all – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Mostly excellent with occasional slips – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 7/10 – How easy were we to deal with?

On the whole I have been very happy with the service from Tyrrell & Company – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Excellent :-) – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

very good – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very professional. And understanding – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Long standing excellent relationship with Craig, some employees a little less perfect but That's to be expected. Plus I'm a bit unrealistic with my expectations – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Fantastic - friendly, super-efficient. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Completely dissatisfied with the way the accounts were handled - I felt like I was dealing with a junior partner who basically prepared the accounts to fulfill a task. All the questions/queries I had to raise myself - it took six months of emails back and forth before I eventually gave up and signed off the accounts and even at that point my last question had not been answered. – How would you describe our performance overall?

• 3/10 – How satisfied were you with the service we provided?
• 5/10 – How easy were we to deal with?

• 6/10 – How satisfied were you with the service we provided?
• 7/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I have always found it easy to deal with everyone I speak to at Tyrrell & Co. Alison's advice is always sound and she gets our annual accounts back to us really quickly. If ever I have any queries about anything accounts related it is reassuring to know I can get a quick answer either by phone or email in language I can understand rather than feeling I am being talked down to. – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

We have been more than happy with the service levels. Alison has done a great job. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very helpful and great communication which reassured us. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Brilliant – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Professional, enthusiastic, proactive. – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

I have only been with you just over a year I am satisfied with your service. – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Very helpful & accommodating – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Thorough and efficient. Exactly what I needed. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very helpful staff, and providing quick and efficient service. All stress taken care of! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent service, professional as always! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Fabulous thank you, saved my backside again doing my doing accounts last minute. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Always a satisfactory service from DP – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?