We were very happy from the services from your company up until a new account manager was appointed to take care of our file. Since then 1/ it takes a long time before we receive information, 2/ we need to sent reminders if else we do not get answered, 3/ we received wrong information and 4/ we leave voicemail messages with the question to be called back, but don't get called back.... – How would you describe our performance overall?

• 3/10 – How satisfied were you with the service we provided?
• 5/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Very good – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

On the whole very good – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

We feel that we are in safe hands with T&Co. – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Everythings good, and i think weve probably been spolit in the past. but recent changes has slowed the performance of turning around our accounts and communications. – How would you describe our performance overall?

• 7/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

good - thanks – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

This year there have been a few important deadlines we nearly missed due to lack of information. The fact that we have changed our contact twice in a short period of time has been most unfortunate. That said, you have managed to give a quick response in critical moments. – How would you describe our performance overall?

• 4/10 – How satisfied were you with the service we provided?
• 6/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Superb – How would you describe our performance overall?

• 10/10 – How satisfied are you with our service?
• 10/10 – How easy are we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Excellent. Very friendly! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Very Good – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Extremely efficient – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very efficient and friendly my third year with you and will carry on. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good. I find you very approachable and feel confident I get the advice I need. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

very good – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I came to use Tyrrell & Co on recommendation and very pleased with the service provided. I thought the service was good value for money and could be assured the whole process was carried out professionally. – How would you describe our performance overall?

• 8/10 – How satisfied were you with the service we provided?
• 8/10 – How easy were we to deal with?

Damn good – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent every time! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 8/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

wonderful and easy and simple. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very good – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 9/10 – How easy were we to deal with?

Excellent! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Great performance – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Brilliant – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent we allways recommend you to our friends Kelly was awesome and Darren is the same – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Brilliant, very helpful & efficient – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

A very professional and efficient service.Always available to help and give advice. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very Good – How would you describe our performance overall?

• 6/10 – How satisfied were you with the service we provided?
• 7/10 – How easy were we to deal with?

Clare was excellent. Because of my current illness i wanted to get my tax sorted quickly and this was done as requested, thank you!! – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Friendly, professional and efficient – How would you describe our performance overall?

• 9/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Excellent – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

I can't really rate you for value for money as I don't have anyone to compare you with, but I've no complaints about what I pay. I have very simple accounts, but I appreciate your patience and tact when my tax return is too last-minute. – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?

Very friendly and professional – How would you describe our performance overall?

• 10/10 – How satisfied were you with the service we provided?
• 10/10 – How easy were we to deal with?