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Recently have had an issue with Zero software accessing our bank accounts - all our on-line banking facilities were suspended, as Natwest claim Zero are not authorised to access our account information. This is still to be resolved. – How would you describe our performance overall?

  • 8/10 – How satisfied were you with the service we provided?
  • 6/10 – How easy were we to deal with?

01/04/2016